Terms of use
Last updated
1. What these terms cover
These terms cover the use of the sshive.app website and of the SSHive applications for Mac, iPhone and iPad. Both are published by NETMESAFE, a société par actions simplifiée with a share capital of 500 €, registered with the Paris trade register under number RCS Paris 945 026 953, whose head office is at 30 boulevard de Sébastopol, 75004 Paris, France. Using the site or the app means accepting what follows. What follows, though, describes the relationship as it stands (what the licence covers, who sells what, who answers for what) rather than a contract you are deemed to have signed: nothing below needs your acceptance in order to be true. Any question about this text goes to contact@netmesafe.com.
2. The purchase goes through Apple
SSHive is downloaded from the App Store, and Pro is a single in-app purchase made on the App Store. The contract of sale is between you and Apple: Apple takes the payment, issues the receipt and handles refunds, at reportaproblem.apple.com. Apple’s Media Services terms govern that transaction. NetMeSafe never takes a payment on sshive.app, holds no payment instrument, and therefore cannot issue a refund itself. That is also why this site carries no terms of sale: nothing is sold here. If the reason you want your money back is something broken, write to contact@netmesafe.com first: a fix is often faster than a refund.
3. Licence to use the app
Downloading the app, and buying Pro, give you a personal, non-exclusive and non-transferable right to use it. Pro is a one-time purchase tied to your Apple Account: Family Sharing is enabled, and it is a Universal Purchase, so it unlocks on Mac, iPhone and iPad under the same account with nothing more to pay. You cannot rent out or redistribute the application, and the code remains the property of NetMeSafe: that limit comes from copyright, not from this page. Pro passes to nobody else outside Family Sharing: that is how the App Store works. What you keep are the rights article L122-6-1 of the French intellectual property code gives you: observing and testing how the software works, making a backup copy, and decompiling it under the interoperability conditions that article sets out. Nothing here restricts any of them.
4. How the app is meant to be used
SSHive is a client: it connects to the machines you point it at, with the credentials you give it. It grants access to nothing by itself, hosts no server and issues no credentials. You must be entitled to reach the hosts you connect to, and you remain responsible for the commands you run there and for the files you move. Using the app against a system you have no right to reach is your responsibility, not ours.
5. Availability and changes
The app and the site change. A release usually adds; now and then a capability changes shape, or is retired because what it rested on went away: a system interface withdrawn upstream, a protocol nobody can keep secure any more. Where that happens, the change is written down in the notes for the version concerned, at /changelog. So what this document and the rest of the site describe is the current version rather than a permanent commitment to any particular capability, which is not the same as a right to take away without notice what you have paid for. A version already installed is not altered from a distance: a change reaches you when you install an update. Distribution goes through the App Store: Apple is what makes an update available, and a newer version can require a newer operating system. The site itself may be briefly unavailable, for maintenance or for a reason that belongs to the host.
6. Liability
SSHive acts on your own infrastructure, with your own rights. A command you run through it on your servers, a file overwritten during a transfer, a configuration you change remotely: those are your actions on your machines, and NetMeSafe cannot answer for them. Keep backups, as with any administration tool. We do answer for our own failings under the ordinary rules of French law: this document excludes neither gross negligence, nor wilful misconduct, nor bodily harm (a clause claiming to do so would be void), and it removes no right the law gives you.
7. Personal data
The detail is in the privacy policy, at /privacy. In short: the apps have no account, no telemetry and no advertising tracker, and the site measures its traffic with Umami, self-hosted by NetMeSafe in France, which sets no cookie and stores nothing on your device. The web server itself keeps ordinary access logs; the privacy policy describes them.
8. How this text changes
This text can be revised: because the app changes, because the law changes, or because a sentence turned out to be wrong. The date at the top of the page is the date of the last revision, and this page is the record: we hold no account and no email address for you, so we cannot notify anyone individually. A change that makes a real difference to somebody already using the app is announced rather than slipped in (in the release notes, at /changelog), and the previous version stays available on request at contact@netmesafe.com. A revision does not reach back over what has already been bought: Pro remains the one-time purchase described above.
9. Governing law, and where a dispute goes
NetMeSafe is a French company and this text is written against French law, which is the law that applies to the relationship it describes. If you are a consumer, that takes nothing away from you: European rules let you bring a claim before the courts of the place where you live, and the protective rules of your country of residence keep applying whatever a clause says. A dispute about the purchase itself (payment, receipt, refund) is settled with Apple, who sold it, at reportaproblem.apple.com. A dispute about the site, or about the application itself, goes to NetMeSafe, at contact@netmesafe.com: we answer, and if nothing comes of it the French courts remain open, as do those of the place where you live.